Digital Journal: Tech and Science
Forge Technology Advisors is enhancing customer service by integrating artificial intelligence (AI) into contact centers. Their vendor-neutral approach ensures clients receive unbiased, tailored recommendations. By partnering with over 300 technology suppliers, FORGE offers effective and cost-efficient AI solutions. The company’s founders—Jacqueline Catala, Travis O’Keefe, and Michael Brennan—bring extensive experience in technology consulting, guiding businesses through complex AI integration projects.