Benchmarking
Benchmarking Expertise with FORGE
Leveraging Deep Industry Connections for Unmatched Insights
FORGE stands out in the field of benchmarking due to our extensive networkof global enterprise customers, data partners providing near real time pricing information, androbust relationships with IT services suppliers. This unique position gives us unparalleled insights into supplier pricing at scale, contract language, and provider health helping you answer the questions “Is my pricing competitive and is my supplier the right one for me?”
Continuous Comprehensive Benchmarking
Our benchmarking is exhaustive. We evaluate a broad spectrum of services—carriers, data centers, and other service providers, even extending our analysis to cities and countries. When it comes to data centers, for example, our evaluation encompasses over 500 detailed questions, ranging from employee background verification processes to power supply and maintenance protocols.
Our in-depth understanding allows us to identify the most suitable service providers for any organization operating globally, well before beginning our due diligence. Our criteria span latency, cost, service level agreements (SLAs), operational redundancies, geographic proximity, rate structures, and more, backed by strong connections across an extensive network of providers.
Organizations turn to FORGE for benchmarking when they lack the time or resources to conduct thorough evaluations themselves. We provide insights into available options, empowering you to either continue with current providers or explore new alternatives.
What We Offer:
- Continuous evaluation of technology service providers on behalf of organizations, assessing offerings, customer service quality, and overall performance.
- Ongoing interactions with service providers globally to gauge current offerings, market conditions, competitive assertions, rates, and geographic coverages.
- Complimentary assessments for our clients on how carriers, data centers, cloud providers, contact centers, mobile providers, and managed services rank based on various essential criteria.
With FORGE, leverage our benchmarking expertise to make informed decisions, ensuring your technology services align with your organizational needs and goals.